Your position > HOME > PRODUCT & SERVICE > AFTERSALES SERVICE

All products download
All MSDS download
Aftersales service.

Good after-sales service will increase customer satisfaction, retain customer, enhance a company's core competitiveness and guarantee a company's sustainable growth.

Our commitment to service is based on total customer satisfaction. We guarantee quick and efficient service. You can expect on time delivery of your product, full integration and support as promised.

We support and fit your need to develop your formulation with the existing products as well as customer-tailored program.

Quality commitment
• Make quality record and inspection file for every output and the tests on product.
• Give complete check over the product's performance before it leaves the factory. Confirm the quality and pack it
   in the drum and seal it.
• Select good raw material at home and abroad to ensure the product quality.

After-sales service commitment
• Timely response, proper service.
• Good service to make customer satisfied.
• Put the customer's need to the center of attention. Maintain the company's credibility and image with prompt
   and considerate after-sales service, so as to deserve the trust from the company and the customer.
• Assign specific person to visit our customer regularly. Try to visit all the customers once a year at least. We will
   send different person depending on the different requirements from the customers, listen to the comments and
   suggestions to constantly improve our service level.



                Let's provide humanity with a better life.    © Copyright 2003 - 2010 Tianhe chemicals  | Privacy | Declaimer | Site map |  Contact us  
● This site is best viewed with IE6 or above at 1024 x 768 resolution